COVID-19 Resources

The members of the New York State Conference of Blue Cross and Blue Shield Plans (NYSCOP) remain focused on the safety and wellbeing of health plan members during the COVID-19 pandemic.

BCBS health plans Implement Changes to Help Consumers including:

  • No cost to members for COVID-19 testing
  • No cost to members for office, urgent care, or ER visits related to COVID-19.
  • Waiver of early refills limits for 30 or 90-day supplies of medications.
  • Home delivery available for up to 90-day supply of medication at one time.
  • No cost mental and emotional support services.

You’re Not Alone: Resources and Support Through the COVID-19 Pandemic

Coverage and Special Enrollment

If you have recently lost coverage from your employer due to the public health emergency, BCBS health plans have several free and low-cost healthcare options available. Loss of coverage due to job loss is considered a qualifying event allowing people to sign up for coverage without waiting for open enrollment.

Uninsured New Yorkers can apply for coverage through NY State of Health or directly to insurers during a special enrollment period that ends December 31, 2020.

Individuals can enroll in other state-sponsored programs such as Medicaid, Essential Plan and Child Health Plus, at any time.

Telehealth Access

Remote medical care, known as telemedicine or telehealth, is when a patient and a provider communicate by audio, video or text messaging. BCBS health plans have expanded telehealth coverage to all plan members and waived any member cost-share responsibility for telemedicine services, regardless of the medical issue.

If your provider does not offer telehealth services, BCBS plans can help.

For more information:
Excellus BCBS
Empire BCBS

Infographic: Telemedicine – Access to Health Care Anytime, Anywhere

Telehealth in New York: How telemedicine is reaching growing medical deserts in rural NY 

Coronavirus way-of-life: Doctors, patients turn to telemedicine like never before

State Data

Last Updated November 24, 2020:

New Orange Warning Zones on Staten Island and in Monroe and Onondaga Counties

New Yellow Precautionary Zones in Upper Manhattan and Nassau and Suffolk Counties

Zone Changes Go into Effect Wednesday for Businesses, Thursday for Schools

South Beach Psychiatric Center Will Be Utilized for COVID-19 Hospitalization Overflow on Staten Island

Positive Testing Rate in All Focus Zone Areas is 4.48 Percent; New York State Positivity Outside All Focus Zone Areas is 2.73 Percent

Statewide Positivity Rate is 3.08 Percent

33 COVID-19 Deaths in New York State Yesterday

Find COVID Hot Spot Zones

  • Patient Hospitalization – 2,724 (+162)
  • Patients Newly Admitted – 363
  • Hospital Counties – 52
  • Number ICU – 545 (+43)
  • Number ICU with Intubation – 249 (+15)
  • Total Discharges – 83,501 (+194)
  • Deaths – 33
  • Total Deaths – 26,390

Latest State Directives

  • Bars, restaurants and gyms, as well as any State Liquor Authority-licensed establishment, must close in-person service from 10 p.m. to 5 a.m. daily.
  • Indoor and outdoor gatherings at private residences are limited to no more than 10 people.
  • New travel guidelines are in effect that allow out-of-state travelers to “test out” of the mandatory 14-day quarantine.
  • A new cluster action initiative is addressing COVID-19 hot spots that have cropped up across the state.
  • Go to New York’s COVID Report Card to find COVID-19 positive case data for every school district in the state.
  • To report violations of health and safety restrictions and requirements for businesses, gatherings and individuals, please choose the appropriate link below:
  • Go to forward.ny.gov to find: guidance and maps for the Micro-Cluster Initiative; regional dashboards for monitoring how the virus is being contained; and information on loans for small businesses.
  • New Yorkers without health insurance can apply through NY State of Health through December 31, 2020; must apply within 60 days of losing coverage.
  • Health care workers can text NYFRONTLINE to 741-741 to access 24/7 emotional support services. Any New Yorker can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling.

Executive Briefings

Recommended Precautions from the NYS Department of Health

BCBS plans are encouraging everyone to follow these recommendations to help prevent exposure to this virus:
  • Stay home and help flatten the curve.
  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Wear a face covering in public.
    • Make sure that they fit snugly and cover their nose and mouth.
    • Be changed frequently and laundered when they are soiled or wet.
  • Keep a distance of at least 6 feet to help slow the spread of COVID-19.
  • Clean frequently touched surfaces and objects.
  • If you have a fever, stay home for at least 24 hours after your fever is gone without the use of fever-reducing medicines, such as acetaminophen.
  • Keep sick household members away from others. If you have a separate room that is best.
  • Use soap and water, a bleach and water solution, or EPA-approved household products. You can make your own cleanser with a mixture of 1 cup of liquid unscented chlorine bleach in 5 gallons of water.
  • Avoid sharing personal items.
  • Anyone at high risk for complications should talk to their healthcare provider for more information.