COVID-19 Resources

The members of the New York State Conference of Blue Cross and Blue Shield Plans (NYSCOP) remain focused on the safety and wellbeing of health plan members during the COVID-19 pandemic.

BCBS health plans Implement Changes to Help Consumers including:

  • No cost to members for COVID-19 vaccine
  • No cost to members for COVID-19 testing
  • No cost to members for office, urgent care, or ER visits related to COVID-19.
  • Waiver of early refills limits for 30 or 90-day supplies of medications.
  • Home delivery available for up to 90-day supply of medication at one time.
  • No cost mental and emotional support services.

You’re Not Alone: Resources and Support Through the COVID-19 Pandemic

Coverage and Special Enrollment

If you have recently lost coverage from your employer due to the public health emergency, BCBS health plans have several free and low-cost healthcare options available. Loss of coverage due to job loss is considered a qualifying event allowing people to sign up for coverage without waiting for open enrollment.

Uninsured New Yorkers can apply for coverage through NY State of Health or directly to insurers during a special enrollment period that has been extended to March 31.

Individuals can enroll in other state-sponsored programs such as Medicaid, Essential Plan and Child Health Plus, at any time.

Telehealth Access

Remote medical care, known as telemedicine or telehealth, is when a patient and a provider communicate by audio, video or text messaging. BCBS health plans have expanded telehealth coverage to all plan members and waived any member cost-share responsibility for telemedicine services, regardless of the medical issue.

If your provider does not offer telehealth services, BCBS plans can help.

For more information:
Excellus BCBS
Empire BCBS

Infographic: Telemedicine – Access to Health Care Anytime, Anywhere

Telehealth in New York: How telemedicine is reaching growing medical deserts in rural NY 

Coronavirus way-of-life: Doctors, patients turn to telemedicine like never before

State Data

Last Updated February 21, 2020:

  • Statewide Positivity: 4.3%
  • New Deaths: 89
  • Hospitalizations: 5,800

New York State COVID-19 Vaccine Tracker

Percent Positive Results by Region Dashboard

Latest State Directives

  • Visit ny.gov/vaccine to get the facts on the COVID-19 Vaccine in New York.
  • The new COVID-19 Vaccine Tracker Dashboard will update New Yorkers on the distribution of the vaccine including the number of doses received by the state, a breakdown of first or second doses, and the number of persons vaccinated with the first and second doses in each region.
  • Micro-Cluster Strategy is addressing COVID-19 hot spots that have cropped up across the state.
  • The Open Enrollment Period for uninsured New Yorkers has been extended through May 15, 2021. New Yorkers can apply for coverage through NY State of Health or directly through insurers.
  • If you have been on quarantine due to contact with someone known to have COVID-19:
    • a negative test does NOT release you from quarantine.
    • It is essential to wait 10 days full days to make sure that no infection appears, even if you have no symptoms, before being released from quarantine.
    • Quarantine should last 10 days from the last exposure to a person with known COVID-19.
    • In addition, you should continue to monitor yourself for any signs or symptoms of COVID-19 for up to 14 days after that last exposure.
    • If you have any questions about your period of quarantine, please call your Local Health Department.
  • moratorium on residential evictions is now in place until May 1, 2021 for tenants who have endured COVID-related hardship.
  • Indoor and outdoor gatherings at private residences are limited to no more than 10 people.
  • New travel guidelines are in effect that allow out-of-state travelers to “test out” of the mandatory 10-day quarantine.
  • To report violations of health and safety restrictions and requirements for businesses, gatherings and individuals, please choose the appropriate link below:
  • Health care workers can text NYFRONTLINE to 741-741 to access 24/7 emotional support services. Any New Yorker can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling.

Executive Briefings

Recommended Precautions from the NYS Department of Health

BCBS plans are encouraging everyone to follow these recommendations to help prevent exposure to this virus:
  • Stay home and help flatten the curve.
  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Wear a face covering in public.
    • Make sure that they fit snugly and cover their nose and mouth.
    • Be changed frequently and laundered when they are soiled or wet.
  • Keep a distance of at least 6 feet to help slow the spread of COVID-19.
  • Clean frequently touched surfaces and objects.
  • If you have a fever, stay home for at least 24 hours after your fever is gone without the use of fever-reducing medicines, such as acetaminophen.
  • Keep sick household members away from others. If you have a separate room that is best.
  • Use soap and water, a bleach and water solution, or EPA-approved household products. You can make your own cleanser with a mixture of 1 cup of liquid unscented chlorine bleach in 5 gallons of water.
  • Avoid sharing personal items.
  • Anyone at high risk for complications should talk to their healthcare provider for more information.